I-CRM: Infra Customer Relations Management is a model IT application for managing a company's / organisation's / institution's interactions with current and future customers. It helps to organize, automate, and synchronize sales, marketing, customer service, and technical support through technology. Hence; ICRM focuces on the Infra or Builder customer relations mangemnts. It entails all aspects of interaction that a Infra company has with its customer, whether it is sales or service-related. It is often thought of as a business strategy that enables businesses to: Understand the customer, Retain customers through better customer experience, Attract new customer, Win new clients and contracts, increase profitably and Decrease customer management costs.
USP OF THE SYSTEM:
- It is an integarted and affordable web application for all Infra companies.
- It projects an extremely customer centric face of the company to the customer.
- System with a infra sales focus
- Easly cutomized and User freindly application.
- Sales Process Automation
- Making information accessible to remote sales staff.
- Business Alerts and Notifications
FEATURES OF THE SYSTEM:
- Accounts, Contacts, Calender, Activities and Campaigns Management
- Marketing content storage and presentation
- Report and Business Analytics
- Decision support & Customer Attentions
- Increased sales effectiveness
- Increased customer loyalty and referrals through better servicing
- Integrated client information across the organization
- Visibility to management about the sales pipeline ( Pre-Sales activities)
- Identifying trends regarding lead sources and conversions
- Starts with pre-sales & ends with delivery of the flats/blocks
- Existing customer account management
- Customer ledger management
- Flat Installment management
- Provide Better Customer Service
- Significant cost savings
- Discover New Customers
- Cross Sell/Up Sell Products More Effectively
- Help Sales Staff Close Deals Faster
- Exchange and sharing of information
- Better satisfaction of the customer
1. "This is a nice software for builders having a scope to manage their presales activities and maintaining relationships with customers for growth of the company." - Mr. Ajit Sahoo, Babamani Estate.
All Builders, Real-Estate Developers and Infra Companies.
For further inquiry, please drop an e-mail at firstname.lastname@example.org / email@example.com or visit to the website @ www.luminousinfoways.com . You can call us for any query on the solution @ +91 674 2360573.