Grievance Handling System

Luminous Infoways has years of expertise in the e-Grievance sector. Over the time it has provided several applications aimed providing effective governance in every sector of the Government.

It has provided a very well structured Grievance Handling System to the Department of Water Resources, Govt. of Odisha which is integrated in the Website of Pani Panchayat Information System (PPIS), complaint handling system for OSRP, Grievances Redressal Management System and Customer Query for DISCOM etc.