Customer Relationship
Management (CRM) |
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| Customer Relationship Management (CRM) |
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CRM is a strategy
used to learn more about customers' needs and behaviors in order to develop
stronger relationships. Luminous uses cutting-edge technology and skilled human
resources to help you provide better customer service. We simplify your
marketing and sales process, increase customer revenues and above all, gain
insight into the behavior of customers to offer them value-added services. Our
solutions offer ease of use and greater adaptation features, which are easy and
quick to customize.
We understand the nature of your customer and the importance of being in touch
with the customer. To help you, we have already developed some useful CRM tools
to keep in touch with your customer. This includes a mail management
tool, newsletter creation & management & Pre Sales software. Mail
management tool manages your group wise address book with name & e
mail of each & every customer. You can create a text n message,
attach an image or a power point presentation to the selected customers.
Similarly in newsletter creation & management allows you to design a HTML
newsletter format as per your Organization need and this colorful international
standard newsletter can be forwarded to your selected customers.PreSales is a
software maintaining your potential customer record by project & by status
.You can track the movement of your marketing personnel & can see the
prospective & potential customer by week, month & year.
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VB, ASP, ASP.net, VB.net, MS Sql
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Desktop application |
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E-CRM applications |
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CRM Tools |
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Ref
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www.gulfmag.com (Electronics magazine mgmt
system with multiple reporting centre)
You may check this out, in our web utility section
http://www.luminousinfoways.com
Reference customer web : http://www.
Sambandh.org
Check out our web utility products:
Mail Management Tool,
Guest Book, Display module, Latest news/newsflash
and Photogallary etc.
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Contact for a Demo
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